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10 Worst Automakers for Initial Quality

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The J.D. Power 2017 U.S. Initial Quality Study has been released. Each year, the J.D. Power U.S. Initial Quality Study examines 233 problems, organized into eight categories, measuring new vehicle quality at 90 days of ownership. This year's study was based on nearly 80,000 responses from owners and lessees of 2017 model year vehicles, with consumers being surveyed from February through May. New vehicle quality overall for the industry reached a new record high, improving eight percent compared to last year's record-setting year. The industry average for the 2017 study is 97 problems per 100 vehicles (PP100), down from 105 a year ago. According to J.D. Power, the only category to do worse this year was features, controls, and displays. The largest increases in problems were for cruise control, lane departure warning, collision avoidance/alert systems, and blind spot warning. Subscribe http://www.youtube.com/subscription_center?add_user=AutoGuideVideo YouTube - http://www.youtube.com/user/AutoguideVideo Facebook - http://facebook.com/AutoGuide Twitter - http://twitter.com/AutoGuide Google+ - http://goo.gl/LBxsP Web - http://www.AutoGuide.com AutoGuide reviews the latest new cars with test drives, car comparisons and shootouts plus coverage of breaking auto industry news, auto shows, rumors and spy photos. Help shop for your new car with informative car buying tips and car recall news, and be entertained with feature stories, Top 10s and car review videos.
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Text Comments (368)
Technoclastic (22 days ago)
No Toyota yeah
Jeff Brisson (27 days ago)
Mazda and Subaru??? That's ridiculous
Ryoma Sakamoto (1 month ago)
I can't trust J.D. Power that was corrupted by korean.
CrashStudios (1 month ago)
Why is Infinity, Mazda, and Subaru here?
Marc Gratton (1 month ago)
Don’t u no GAZOLINE IS OUT we need EV am keeping my old mercedez
Richardson Arciaga (1 month ago)
why Hyundai and Kia are not in the list? false survey!!!
Marktuyet (2 months ago)
Subaru rebuilt our engine twice and now at 85,000 miles the transmission is going. You suck Subaru !
Keith Bjelland (2 months ago)
These are brands that I would never buy.
Keith Bjelland (2 months ago)
The 2013 dodge charger rt. I should be on that list
G C B (2 months ago)
What happened to GM and Ford? They are always best at being the worst.
chilly_svpreme (2 months ago)
Mazda and Subaru shouldn't be on the list.
Martin Decamerone (3 months ago)
don't understand that? audi is number 3 this year in reliability. so what kind of Problems r those. i don't have an audi just questioning
Rick Pamaran (3 months ago)
Why does this girl make my skin crawl?
Michael R (3 months ago)
It's a shock Chevy isn't in the mix
sk jasimuddin (3 months ago)
top worst video.
Shane Pasha (3 months ago)
In some ways it’s a hit list. Subaru, hits high marks and has been for several years. Old problems, been solved. The Subaru they showed was the BRZ, which is basically a Toyota FRS, now “86” with a Subaru boxer engine.
Grover Watson (3 months ago)
Looks like my Toyotas will be STAYING in my Garage.... forever!!!!!!!
Adam Douglas (3 months ago)
The only reason Jeep is here is because of the 9-speed in their Cherokees, because that’s their best selling car by far. Which means apart from Fiat... Chrysler is GOOD!
H.E. Miller (3 months ago)
F.I.A.T. =Fix It Again, Tony
Khoa Phan (3 months ago)
Wow such detail for each brand on the list!! Should’ve at least listed a few problems for each car instead of talking about how they performed last year and stupid reports on “confusing” displays. Pretty much useless video that only went over a list of car brands.
rocknroller Mitrakis (3 months ago)
THERE IS NO POINT TO THIS LIST!!! I have always owned an Audi and I have never had a problem with it!!!!
Principe Raphael (3 months ago)
Fiat, not surprised. It’s Italian.
Anthony Stafford (3 months ago)
Professional complainers....
Derek A (3 months ago)
All turbos
Vela van laack (3 months ago)
Who would you rather believe? CR or this? CR ranks Audi really high
Charles Elliott (3 months ago)
Fiat: "Fix It Again, Tony..."
John Solomita (3 months ago)
Mazda and Subaru, yeah okay😂
Ad Mirer (3 months ago)
It would be interesting to see if "Initial Quality" correlates with long term reliability.
Eman 08 (3 months ago)
Tesla should be on list white enough Quality control problems that the company has.
Paul Smallriver (3 months ago)
J. D. Power is a joke. I don't know why anyone pays attention to them.
Nick Foord (3 months ago)
Mazdas are Fords underneath They share engines etc
R DUBB (3 months ago)
These folks SMOKING DOPE! Thats list is not right
Joe R (3 months ago)
What about First On Recall Day.......
Autopia Alana Lewis (3 months ago)
Hyundai is killing them in reliability all day everyday!💯👍🏻😎
Christopher Hogg (3 months ago)
weird. I had the Fiat Abarth for 5 years; zero problems. I must have lucked out!
blooneyful (3 months ago)
Initial quality is ridiculous. Reliability over time is what is important, particularly in regards to mechanical systems. J.D Power can kiss my ass.
Adam Smith (3 months ago)
Bad list should have been filled with European car makers and Chrysler
Robert F. Koscinski (3 months ago)
Fake news!
Bug head Spit-venom (3 months ago)
It didnt mention any chinese "shitbox" brand. I still dont believe this video. Are surveys taken in regions or globally?
Mc007Queen (3 months ago)
Why you picking and choosing to tell us what's wrong with some cars and nit telling us every vehicle??? Tell us every vehicle that you have in this video what's wrong with it don't go halfway ... You're just wasting everybody's time watching his lame video
Walter Grace (3 months ago)
Yay, Dodge didn’t make the list, lol.
Abel Vargas (3 months ago)
FORD should be #1 on the list
NANGSTAGRAM TV (3 months ago)
Get a Toyota brothers!
Crypto Drag (3 months ago)
Paid for by Ford.
Sabbir Ahammed (3 months ago)
surprising mazda is in list .. hyundai suppose to be here on the list . coz of poor quality and too much of engine issues .. .fake info totaly
Mike Zerker (3 months ago)
Is there a list for worst cars for long term quality??
The Holy Earth God (3 months ago)
You're officially deemed IRRELEVANT
Robert Moore (3 months ago)
Fiat? I’m not surprised...
Lyimo Ej (4 months ago)
ON THE OTHER HAND, CAR PROBLEMS MIGHT BE CAUSED BY THE OWNERS OF SPECIFIED VEHICLES NOT READING THE USER MANUAL AND FOLLOWING THE MANUFACTURER’s INSTRUCTION
Lyimo Ej (4 months ago)
TOYOTA IS THE BEST AUTOMAKER,, WITH RELIABLE VEHICLES,, FOLLOWED BY FORD AND VOLKSWAGEN
Walter Golle (4 months ago)
What about GM Ford & Chrysler How about an American vehicle list both good & bad
Lucky Valera (4 months ago)
BULLSHIT
AXE T (4 months ago)
If India had a JD survey on troublesome companies, the list may look like this: 1.Chevrolet 2.Ford 3.Tata 4.Hyundai 5.Mahindra 6.Fiat 7.Skoda
joe b (4 months ago)
So AUTOGUIDE, let me get this straight. You say Hyundai is the leader in Lemons from January 2016 - December 2016. However, they're not on this list? Where and how do you guys get your info? I was going to buy a 2018 Elantra this summer now I don't know what to believe.
shreyanshellboy (4 months ago)
Are you people bunch of stupid lunatic idiotic idiots. The car brands you people have show are known for 'Worst' initial quality....I mean brands like Audi, Land Rover, infinity etc. I think you people should go get yourself fucked from Chinese car makers then probably you'll understand what does worst quality mean. Idiots
tyler aliff (4 months ago)
Alot of these are cars that try to go above and beyond with extra feature, but they mess up on some. Just as well i dont think its fair for them to be criticized about it. I mean seriously Mazda, Volvo, and Subaru? I mean WTH. Alot of these it because the dumbos the card dont know how to use the infotainment system.
paulparoma (5 months ago)
FIAT. Who would have thunk it?..
Marcel Tansie (5 months ago)
Fiat is garbage
chriss Whites (5 months ago)
Stop saying Volvo a Swedish brand. It is 100% Chinese owned brand!
TruAgape1234 (5 months ago)
1:56 “Confusing”???????? THAT HAS NOTHING TO DO WITH QUALITY/RELIABILITY!!!
william mize (5 months ago)
wheres ford chrysler jeep junk? this is rigged theirs no way ford cant even put a steering wheel on their fusion had to recall lotts of them junkers tell em quit go outta business ruining the good cars chevy honda toyota with their junk overproduction priced junk
Grahame Stroud (5 months ago)
I LOVE RANGE ROVERS
jd5179 (5 months ago)
Initial quality should be first 3 years not 90 days . Why would someone take only 90 days to be in a reliability list?
Hunar Aggarwal (5 months ago)
Subaru, audi, mazda, volvo, range rover and jaguar are worst automobile makers??Really!!??? It cant be. Most of people buy these only ok. So these cant have so many problems.
GEN8XSE (6 months ago)
....and just watched another list where AUDI was the 3rd BEST car so these reports are fucked lol
Oofer Gang (7 months ago)
Mitsubishi Mirage isn't on there disliked
icougarman369 (7 months ago)
Dodge is not on this list?
King of The Castle (4 months ago)
icougarman369 nope and shouldn't be....my charger is 5 yrs old 0 issues to date...
Cody.B (7 months ago)
I’m kind of surprised to see Audi on there...
Raymond Longhurst (7 months ago)
Can’t believe fords not on list
Dylan Verkler (5 months ago)
Raymond Longhurst because ford rocks
granskare (8 months ago)
jdpower? many questions in single spaced papers - not my choice.
Michael Gilbert (8 months ago)
Initial quality is not nearly as meaningful as long term quality...
Daily Life (8 months ago)
really nice!
Guru Khan (8 months ago)
In descending order Infiniti Nissan Subaru Audi Mazda Landover & Mitsubishi Volvo Jaguar Fiat
Steven Jones (8 months ago)
Were is Chevrolet on the list
cfg_Forumic (8 months ago)
No one cares if a car has a slight issue. These car reliability tests seriously need to start categorizing issues. Show us the mechanical damage to the engine and transmission, no one gives a fuck about else.
Tug Nuggets (9 months ago)
Useless video... Call me old hat but I'd rather know how long the car with hold up mechanically instead of the useless features that are unnecessary
MASTER CHACHO (9 months ago)
Subaru is one of the most reliable and 4th best by consumer reports, Audi is 3rd most reliable, also by consumer reports.
Mr Squiggly (9 months ago)
This is totally wrong
Mike Speed (11 months ago)
SUBARU HAD BETTER NOT BE ON THIS LIST
Mike Smith (11 months ago)
I'll never own another Jeep.
Trevor Hsu (1 year ago)
JD powers explanation of initial quality is wacky. It's just people complaining about confusing or annoying features. This isn't a reliability survey. I still don't get initial quality. Really suprised mazda, Subaru, and audi are on this list.
TheSleve22 (1 year ago)
Im confused, Subaru is usually rated very high in reliability. Also why is Audi on this list for initial quality? i can understand problems down the road, but I have never heard anyone complain about Audis for the first several years.
Dylan Lewis (1 year ago)
This list has little value because a majority of the complaints come from users who don't know how to use the infotainment or operate the vehicle's other features. Long term vehicle testing and surveys give a much better idea of how well a vehicle actually works.That said, I'm not surprised to see FCA has topped the list.
Gus Serks (1 year ago)
JD power is about as reliable as a cows ass
Joshua Miller (1 year ago)
Subaru and Mazda should not be on this list. Look at Consumer Reports and you will see they are rated VERY highly. I think it was just complaints about people not understanding the controls. I have a 2017 Subaru Outback and it is a year old now. It has not had a single problem. JD Power always did seem completely off from other auto research companies. I would not trust this list or anything from JD Power.
Aaron Lane (1 year ago)
I believe these survey results came from old people and middle aged people who don't know how to read an owner's manual and complain about every sound these cars make. If younger people were given a chance with these cars, then the survey results might come out better.
Scott Krafft (1 year ago)
Most of these are from people who can't read an owners manual. Except FCA. They're the worst.
Manual Shifterz (1 year ago)
Well my Civic and Prius people u guys r safe to shut up Audi fanboys...
2009skyline (1 year ago)
Lmao! Y'all this was based on JD powers. You know this shit is stupid.
Rammer213 (1 year ago)
You know what fiat stand for dont you? It stands for, Fix It Again Tony.
Benjamin Burkhardt (1 year ago)
Subaru has POS interiors though
Benjamin Burkhardt (1 year ago)
Yet Subaru has most loyal customers and go for 300k miles plus
Steven Cobo (1 year ago)
Subaru Mazda wtf???
Gaming R34 (1 year ago)
163 vocal 164 visual
Jason Park (1 year ago)
Does this ranking factor in how many cars the company sells as well?
12 skits (1 year ago)
I'm surprise Mazda, Subaru and Audi we're on this list lol..
ForeignBorn Patriot (1 year ago)
Volkswagen not on the list!
ForeignBorn Patriot (11 months ago)
Roger Ballard perhaps older makes. With yearly maintenance, the car is reliable. I'm on my second Jetta.
Roger Ballard (11 months ago)
Yeah, it really should be right there below Fiat. Maybe even #1 after the warranty expires!
TEDdotcom (1 year ago)
Seems like it was a mistake bringing back Fiat to North America again.
Matt M (1 year ago)
Dumb survey or poor review of survey. No distinction between an issue that costs $1 to repair and does not effect the car mechanically, to a $1000 repair that will put your car on the scrap heap if not fixed.
The Polymath (1 year ago)
Honda Bitches!

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