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Consumer Reports 2018 Most Reliable Car Brands

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Consumer Reports each year asks its subscribers whether they've had problems with their cars. We use that information to produce our annual reliability survey, which this year includes data from 640,000 vehicles.  Check out http://www.ConsumerReports.org for the latest reviews, tips, and recommendations and subscribe to our YouTube Channel: http://bit.ly/1Nlb1Ez Follow Us on Social: Facebook: http://on.fb.me/1IQ2w5q Twitter: http://bit.ly/1Yf5Fh2 Pinterest: http://bit.ly/1P37mM9 Instagram: http://bit.ly/1I49Bzo Google+: http://bit.ly/1Md3gfQ
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Text Comments (644)
Javier pereira rodriguez (23 hours ago)
chrysler reliable? WTF are you smoking!?!?!?!
Friend A (4 days ago)
Vw lover. Vw so reliable.
Coin Dealer (5 days ago)
Were is HONDA. ?
PD Lynch (9 days ago)
3 civics, 2 CRV'S, 1 Odyssey = 0 problems. None.Oldest drives new Mazda 3 Sport GT and youngest older Mazda 3 Sport GT. Oil changes, tires, brakes . No problems.Sister in law drives a Mini with Major problems, 5 weeks in garage in 2.8 years. Big problems. $$$All 3 of my Chrysler mini vans fell apart before year 5, all three had huge problems. $$$My wife brought aKia mini van rental last week. Cheap. Plastic. Poor quality. Not a winner. Sorry.When the Pacifica reaches year 7, we'll talk then..Kids' mom drives a 10 yr old Hyundai Santa Fe. Much to my surprise, it’s been rock solid . Zero problems.
LovingAtlanta (11 days ago)
👍I’m just gonna get a horse & buggy! Most reliable IMHO😁
Ricardo Rojas (12 days ago)
Hahaha Honda didn't make it! Something most be wrong with this reporr!
BaTTaLioN CLaSH GaMiNG (12 days ago)
Im confuse with toyota and lexus swap rankings? Theyre the same company, isn't? Either way theyre good realiable cars💪💯👊
Neil Richardet (13 days ago)
Hold on - before you get all excited about German cars like BMW and Audi or Mercedes - let the buyer beware . Most buyers get rid of these cars as soon as the warrantee is over because the maintenance costs are simply too costly. They are in general too complicated - over-engineered - and the service costs are avoided during the grace period provided to the first owners warrantee/ free service period.  Don't be fooled or tricked into thinking you need the "prestige brand" experience unless you don't care to give away your money to the dealership. They will be happy to take your money as they chuckle to themselves - "here's another sucker with more money than brains". They even provide you with a new temporary vehicle so you won't start to think about your vehicle while it is serviced under warrantee - the love never ends ...
Pete The Master (13 days ago)
Cadillac...what a shame!
jessie (13 days ago)
No Honda cars? Are you crazy lol
Jared Shelton (14 days ago)
Yay go Kia
Campy Camp (17 days ago)
Is the XC90 the one with both a turbo and supercharger? If so... problems are lurking around the corner.
HeavyDutyTraining (19 days ago)
Owned a loaded 2008 Mercedes-Benz C350 AMG for 6 years. Sold it at 90.000 miles. I drove it hard and never had an issue, minor or major. Car was serviced at the dealer once a year. Certainly one of the better naturally aspirated 6 cylinder engine cars I've ever owned and I've owned some of the best naturally aspirated 6 cylinder cars (1987 BMW E30 2.5 is; 2006 Mitsubishi Eclipse 3.8 V6).
highwaymaintainer (20 days ago)
Japanese cars are fugly though
paul broderick (21 days ago)
Reliability is based upon average usage over time/mileage and operational environments NOT on how it performs out of the box!
Paul Grimm (22 days ago)
That’s Funny. I’ve had 0 problems with my 2016 F150 Ford. Chrysler ? Are you kidding ?
jcsd (23 days ago)
OWWW IT'S HURTS!! WHAT THE ....................
777Outrigger (24 days ago)
My mother's Lexus RX350 SUV was awful. Lots of problems. I know 2 people who own a Ram truck. They've never had a problem. Plus I also know a person who owns a Range Rover. Fairly old Range Rover too, but with no problems. Go figure.
Don King (24 days ago)
It's really early to tell the reliability of the cars that recently released. Most complaints are the expectations.
John Moore (28 days ago)
I wonder how much Chrysler paid to get on this list🤣
Darren P (28 days ago)
Here is my Kia experience. Anyone in my position has encountered the same thing from Kia. If you cannot supply them with up to date maintenance records on your vehicle they will not cover it. So for instance, if you change your own oil you're screwed. Might work if you saved all your receipts but very few people are in the habit of saving receipts of them doing their own oil changes. This ploy Kia uses is well documented if you want to look it up, I have, and it’s out there. Also my car would be covered under the SC147 recall as the symptoms of my engine seizing up (engine needs replaced) followed the exact same symptomology as those the manufacturing defect notes in the recall. The recall notice even appears on my Carfax report. Again you can find all the recall information online. The reason my car isn't part of the SC147 recall according to Kia is because it is MPI instead of GDI. All the rest of the engine is the exact same, 2.4L theta II. Kia says that because my car uses a different kind of fuel injection method that it cannot be affected by the metal filings left in the engine block which is what the SC147 recall is all about. That's totally absurd on its face but that's Kia's position. The vehicles Kia did recall was done after many government threats as well as numerous lawsuits brought by disgruntled Kia owners for which there are many. Kia's mother company, Hyundai actually recalled their vehicles for the same problem immediately when the issue was discovered. It took Kia several years later to admit to the problem and issue a recall even though they were well aware of the problem. Where was Kia's concern for people being killed due to this manufacturing defect? A car having its engine seize up on the interstate would be something that would concern most companies immediately but not Kia. Unless Kia completely changes the way it does business they will continue to cost consumers thousands of dollars for defective cars and probably end up killing people due to their own negligence. I had to argue, write emails, file complaints with various entities, etc just to get Kia to actually LOOK at my engine at no cost to me to determine the how and why of the engine failure. Kia refused to cover my car even though it is under warranty and furthermore refused to even LOOK at my car to see what caused the failure. I'm still waiting for a callback from Kia with their assessment. Kia actually agreed to take my valve cover off to take a look at my car once I complained as high up as I could to Kia. This was after several months of my car sitting dead on the Auffenberg Kia lot in Metro east St Louis. Kia actually told me I'd have to pay $1500 up front to have my engine failure looked into initially. My constant pressure on Kia finally got them to say they would take my valve cover off for no fee which costs Kia less than $50 in labor. Kia had no desire whatsoever to know what caused my engine to seize up. Their ONLY concern was to avoid any acknowledgement of any responsibility or liability. Kia already knew what caused the engine to fail. The same thing that happened to hundreds of thousands of the same engines made by Kia and Hyundai. It was the exact same problem as the Kia SC147 recall. Taking the valve cover off will not help. There was no oil leak. No oil smell. Never any indication of any problem with the valve cover. It's simply a ploy for Kia to say we looked at your engine and it's your fault. Who would trust their assessment at this point anyway? I'm out thousands of dollars I still owe on a car without a working engine. Don't you think any car maker worth a darn would want to know why one of their vehicles engines just seized up on the highway? Kia's been super lucky so far no one has died due to their negligence. Additionally a co-worker of mine had a problem with his Kia and will not buy one again either. For his Kia the car required a specific oil filter made and installed by Kia and if that was not used the engine fails. He was never told this when he purchased the vehicle. His insurance successfully sued Kia for over $7,000 for his engine failure. Unfortunately my insurance doesn't cover mechanical issues. Ever wonder why your Kia never quite gets the gas mileage it was rated to get? Kia has also paid out for a class action lawsuit because they lied about the MPG of many of their models. The very MPG rating that many people base a large percentage of their purchase decision on. Yeah, Kia lied about that too but kept it hush hush. You can find the information online if you look for it. I had my car into the dealership (Auffenberg) several times before the engine failure telling them something is bad wrong with the car. The Kia service department ran every kind of computer diagnostic and could find no reason for the problems which included knocking, major loss of power, major loss of fuel economy and car dying at both idle and speed. Check engine light was always on and every sensor it said was malfunctioning was replaced and it didn't help. Unfortunately I could not leave my car with Kia. Kia wouldn't supply me with a free rental. They said it was against company policy. My step daughter was dying needing a second liver transplant as all this was going on and I couldn't be without that vehicle. With only one vehicle (other than the Kia) I wouldn't be able to get to work or my step daughter wouldn't be able to be cared for properly. I told Kia this and still they refused to get me a rental while they actually got to the root of my car problem and addressed it. Instead they said sorry to hear that, we can't find any problem with your car. They actually let me leave with a car they KNEW was dangerous and about to fail. They didn't care that my family was going through a serious medical situation with my step daughter and the car behaving as it was only increased the stress on my entire family during this time. Fortunately my step daughter got her transplant just in time and is doing ok now. Not only did Kia sell me a defective product but all this happened as our family is going through the stress of a child being deathly ill, lots of additional costs for medical related expenses and Kia was told this and didn't care. Kia added thousands of dollars to my already stressed finances by selling me a defective vehicle. But it gets even better. The Kia rep in Arizona named Steve that handles my case and many others actually told me on the phone that some of Kia's cars die early and that's just the way it is. He insisted all other car manufacturers have the same problem and also refuse to repair the vehicles leaving their customers screwed too. That's certainly not my experience nor that of anyone I know. Steve at Kia flat out told me Kia isn't going to pay and I'm out of luck because I got a bad Kia and have to eat it. That's what he said. That's Kia’s customer service that said that to me. I have to shake my head and laugh every time I call Kia and their recording says "Rated #1 in initial quality 2 years in a row!" Yeah, and dies in 78,000 miles and Kia refuses to make a full recall or honor it's warranty. You won't see Kia winning any customer service awards or vehicle longevity awards. My advice to anyone that has a Kia (ESPECIALLY if it's a 2.4L) is to trade it in and get something other than a Kia before it dies and your left paying off a car that doesn't run. I liked Kia at one time or I wouldn't have bought one. What I've found out since has opened my eyes to the quality of their vehicles and their denials of their own manufacturing defects even if it could cost lives or severely screw consumers over financially. Buying a Kia might make you think you're getting more quality for less money but it's all based upon lies and cover-ups. That is my Kia experience and it's the WORST experience I've had with any company on any level at any time in my 31 (47 - 16) years of driving cars.
Dave Huynh (29 days ago)
What an annoyingly confusing video, mentioning Chrysler on the top and bottom of the list is dumb. Please hire better video writters/editors
good day (1 month ago)
Chrysler......?🔨
NOBEL DJ (1 month ago)
we all knew toyota would be on top
Doctor Soggy (1 month ago)
So basically buy a Korean or Japanese car?
Freek Buttz (1 month ago)
Where does Porsche rank?
Joseph Dan (1 month ago)
Ford is way more reliable then Chrysler, and kia. ford is just as reliable as toyota, honda, and subaru. 2018 Ford Taurus is reliable sedan. Lot more people shoild buy brand new 2018 ford taurus.
Nick Gerz (1 month ago)
This has to be a joke. BMW & Audi reliable 🤣🤣🤣🤣🤣🤣🤣🤣🤣
Keith Newton (1 month ago)
Reliability is about the car not breaking down it's not about the ICE system. Think you got This all wrong. And how can you do predicted reliability that like crystal ball gazing or tarot card reading of the cars future it's totally false. I do not know how Americans get away with this type of reporting. Why is it that infotainment has not been an issue on Volvos in euro , or maybe this is about people making things up.
Mark landers (1 month ago)
toyotas are boring!
ELPJM09 (1 month ago)
Mark landers Maybe in your opinion but Toyota is the best selling in the world. I don't see how Toyota is boring. Isn't a Kia Rio or Mitsubishi Mirage boring??
jabroni005 (1 month ago)
Escalade, pissed off high maintenance soccer mom had to an oil change tanked the whole brand. My 15 and 17 cts runs fine.
DJ F (1 month ago)
Toyota Lexus Kia Chrysler (?) Buick Ford Cadillac Audi BMW Mercedes Benz VW Volvo
Solo Bellimino (1 month ago)
This list makes no sense. How does a brand new car with no track record make top of the list. Yall are bullshit.
Penguins Fan (1 month ago)
Motor Trend and Car & Driver are better at judging cars than Consumer Reports.
Phils MGB (1 month ago)
A 15 year old Subaru is more reliable than any brand-new Chrysler.
Mario Losberg (1 month ago)
And.. kia engine after 200,000 km you can throw to garbage...lol
brooklyn560 (1 month ago)
My 2003 Tacoma had 210K and runs great
the green man (1 month ago)
USA makes shit cars...................................................what a surprise
The Order (1 month ago)
I like my Audi. Two years from now I will trade my A4 in and upgrade to an A6.
nikos nikolaou (1 month ago)
Renault ??? Is any good ??
Blue Bird (1 month ago)
Go with honda or toyota and you will be alright
andrew zweiger (1 month ago)
Chevy won initial quality award.whats that? the first 90 days?😂
pukeylukey199 (1 month ago)
Chrysler.....Chrysler
Ativ book (1 month ago)
KIA, that's impressive.
jake merchant (1 month ago)
how in the fuck can you call a less than year old car reliable and even that some are first model year cars. all are still covered by factory warranty and then theres gonna be recalls and tsbs on them. give them atleast 10 years before you consider them reliable. my 97 saturn is still going strong now thats fucking reliable.
joel cleare (1 month ago)
Picking up a Lexus RX 350 today 👍🏽
Kaprise Edwards (1 month ago)
how you not mention Honda
msrednic (2 months ago)
Kia = #3. SUCK IT HATERS!!! :)
onegaisti (2 months ago)
How the hell does GM make decent Buicks but everything else is shite? How accurate are these predictions
peter yeung (2 months ago)
So...Honda Acura is dead?
Weeknight Drive (2 months ago)
220k miles on my 2010 prius, and not a single problem yet. Best investment ever.
shmbbrkr (2 months ago)
Chrysler needs to make cars that can go to 300k without engine or transmission problems
Sea Edu (2 months ago)
Kias reliability is so fucking high...thats how they took over our domestic market...fucken sad how we are building gm junks...
2AKNOT (2 months ago)
Wish your videos weren't so short.
alexis sanchez (2 months ago)
What happened to honda?
K McKenzie (2 months ago)
I had to stop using consumer reports because its hard for them to keep current models tested. For example mitsubishi. They tested a 14 Mirage, outlander sport years and years ago, and the lancer hadn’t been tested for years (discontinued now). They did however test a 2016 outlander but have to make a negative remark even when they say mitsubishis are reliable. The outlander sport was rated top reliability for years in their surveys. I have owned mitsubishis and they are extremely reliable but they never mention the brand or its vehicles at all which i find odd. Sure they may not be the most modern design or highest tech car because they keep their model design a little longer which makes their models reliable and time tested and thats what a lot of owners want instead of a new design every 2 years plagued with issues. They have made numerous updates to models over the years. My 15 mirage compared to my 17 mirage g4 (new for 2017) was like night and day in refinement and roominess but they have never tested the 17 or 18 mirage or mirage g4. On the 17 mirage and mirage g4 they updated the engine, horsepower, suspension, steering, interior, exterior styling, new trims, apple car play android auto, and much more and the all new mirage g4 came out in 2016 as a 17 model. I understand they purchase cars and it makes it more difficult but they have their favorite brands thats clear that get the most attention while several brands and vehicles get left un tested for years and years no matter what updates or changes they may have.
Pramit Nandi (2 months ago)
I love BMW Audi nd mercedes
A Skeptical Charmander (2 months ago)
"The Volvo XC90 is unreliable because the iPad in the dash doesn't work." Wow. Ok.
Kyle Steele (2 months ago)
This is a bunch of bias Toyota and Honda lovers survey
Ray Hansen (2 months ago)
Jeep has pulled up its socks and in Canada has best re-sale value.
Test Channel (2 months ago)
You put Mercedes and reliability in the same sentence and you didn't die laughing. You're a good actor.
Kr Sa (2 months ago)
and honda is where ? At #9? Do you have the rankings run by kindergartners ? Also, who the fuck buys a kia ?
joecugo (2 months ago)
# JDPowah
K B (2 months ago)
Hang on now...what about all the Jd power initial quality awards chevy won?
Mike Corder (3 months ago)
over consumption of oil still isn’t considered as an aspect of reliability
Dyno Don (3 months ago)
Consumer Reports needs to give up and let real car people report on card not a bunch up subscribers who can make up stuff.
Tubeof beans (3 months ago)
I’ll keep an open mind about KIA and FCA. I’m old enough to remember the 80s when when we used to call the Japanese car brands junk but look at them now. With KIA I believe that over time their products will improve just like the Japanese brands. With Chrysler I would never have expected their uconnect system to be so good. So I won’t be surprised if they improve in other areas.
Snap (3 months ago)
Honda????
BrendenAerosmith Farr (3 months ago)
No surprise the Toyota brands top the top 2. But how on earth did Chrysler make it up there?
Nathan Elifritz (3 months ago)
Where's Subaru
Ryan Finchum (3 months ago)
I'm surprised CR isn't charging me to watch this video..
Jose Banduyang (3 months ago)
TOYOTA builds their vehicle last longer than any other brand in the world
roguedogx (3 months ago)
Go FCA! I'm so glad to see such great improvement, and I knew kia was getting better, but the single most reliable vehicle, I'm impressed.
International Sourcing (3 months ago)
Dometics are at bottom... what else is new?
Yingjie Qiu (3 months ago)
So... Is VW really reliable or not.?
TPike777 (3 months ago)
Funny how people still say "its a kia" Kia has come a long fucking way..they make stylish and reliable cars at a fair price. Cant wait to test drive their newest entry..the Stinger
SuperMrBentley (3 months ago)
My volvo s60 2016 has 20,000 miles. So far so good
rochab77 (3 months ago)
Do a study on long term reliability. Thats where it really counts, after 60,000 miles for the people who buy used cars. Toyota/Lexus and Honda/Acura will easilly rule the top of the list. German cars will fall to the bottom, and American will be middle to lower on the list.
Bob Joe (3 months ago)
Umm, you forgot Honda once again
buzman1985 (3 months ago)
FOR THE LOVE OF GOD, SOMEONE HELP HIM WITH HIS HANDS.
blainne2012 (3 months ago)
LOL @Chrysler being even on this list. I won't touch anything made by Fiat/Dodge/Chrysler. After Fiat took over Dodge they quit caring about their customers. Horrible experience with Chrysler. Don't care how good their cars look. They always have electrical issues and then your stuck fighting for Warranty work. Any major repair Fiat will go into Blame the Customer mode and will find any reason to leave you paying out of the pocket. 5k mistake I'll never make again. I've owned Vipers, SRT8. and many other Chrysler/Dodge products. Never again. Had over 1 year fight with Fiat over my vehicle. Had electrical issues and took the dealer over a year to find it after replacing about everything. Fiat wouldn't honor my warranty because of my oil change receipts didn't have the full VIN number. Company is a fraud when it comes to service/warranties.
badboyeee (3 months ago)
Based on Consumer Reports subscribers? The only one who I know who subscribes to CR is my library
Tacoma98 (3 months ago)
I feel bad for people who bought a Buick because it was #3 on CRs list last year.
DeadofWinter321 (3 months ago)
That Caddy Outta Whack Escalade being the most unreliable is the truth! My boss leased a 2015 Escalade and had it in the shop once a month. Always something new, then last year, he was stupid enough to go lease a 2017 Escalade and that alone in the one year and a month he's had it, has returned back to the dealership for transmission work 4 times. Infotainment System likes to freeze up a lot too.
Lewis Rockwell (4 months ago)
KIAyota!?? Chrysler!?? LMAO!!!!!!! what a joke . kias are clearly recycled material crap aging as quick as a sliced avocado. and Chryslers still pretend they're part of Daimler-Benz group, high vehicle prices for a low quality vehicle and service cost are a joke. facts. I'm glad German brands remain on the top.
BrendenAerosmith Farr (4 months ago)
What on earth made Chrysler climb up in standings? Fiat branded garbage. They are not in the top 10. They are near the dead bottom. And how do the European brands go up in standings?
J M (4 months ago)
Seriously? Kia is better than Honda..???
Paul Jr. Harrington (4 months ago)
Worst Reliability 2015-2017: McLaren-Honda GP2 Worst Reliability 2018: Scuderia Toro Rosso-Honda Worst Reliability 2019: Red Bull Racing-Honda
RokaWRX (4 months ago)
Toyota reliable? I think not my wife 2003 rav4 with 134k miles transmission went out. $2500 in repair and yes service been kept up at dealership
YouTuber 12345 youtuber (4 months ago)
You can't be serious with deciding a vehicle reliability through its infotainment system are you freaking kidding me?
YouTuber 12345 youtuber (4 months ago)
A reliable chrysler are you kidding me ?
Roger Workman (4 months ago)
So where does Subaru fit in all of your reliable cars? Roger
A Skeptical Charmander (4 months ago)
In no way does a touch screen reflect the reliability of a car.
Anirudh A (4 months ago)
Where is Honda? Not happy with this video.
ELPJM09 (4 months ago)
Toyota is the best company. I own a 2016 Corolla S Premium, fully loaded with navigation , sunroof etc. I'm at over 50,000 miles with no problems. Just been taking it for regular maintenance like oil changes and rotation of tires. There's a reason why Toyota is popular. Quality, reliability and dependability.
Jonathan A (4 months ago)
My sister has a 2016 XC-90 and it's been very reliable. CR is wrong
bluebearbank247 (4 months ago)
There is a tie between Cadillac and Volvo and rumored to be the possible reason why the low quality. Guess what it is.
Thor Swenson (4 months ago)
I've watched a lot of these Consumer Reports auto videos, and I'd love to know what part of the country they are located in, because.... It's fascinating to me how every single one of the CR spokesmen have really bad and/or dated haircuts, ranging from fluffy n' puffy 1980's cuts to spiky and way out of style 2000's cuts. None of these guys has a good barber who knows that it is the late 2010's, and apparently none of these guys has a wife or partner who can tell them it's time to update their look to this decade. I just can't stop staring at the bad hair, even though what they are saying is probably good information.
Joni English (4 months ago)
VOLVO LOST ITS SOUL TO GEELY
Joni English (4 months ago)
VOLVO owned by GEELY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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